Whirlpool – 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser – Chrome Shadow $317.00$384.00
Description
  • Load & Go dispenser
    Skip steps with the Load & Go dispenser. Simply add detergent once, and skip refills for 20 loads (based on an 8-lb. load).
  • Smart features available with connected subscription
    Connect to more. Optional smart features help you streamline your laundry routine, so you can keep your day moving.
  • Pretreat Station Plus
    Soak, scrub, and wash all in one spot with a built-in, dual-temperature faucet, and pretreat brush for quick, easy access to tools that help you get it all done at once. Plus, you can add detergent to the water stream to spot-treat stains before they set in.
  • Intuitive controls
    Let the washer guide you to the right cycle combinations, or customize up to 36 of your own to get the right type of fabric care for whatever you’re washing.
  • Adaptive Wash technology with Active Bloom wash action
    Senses the size of each load and then adapts water levels and wash actions, based on the type of load being washed, for optimal cleaning.
  • Automatic Presoak option
    Tackle stains without a trip to the sink with the Automatic Presoak option. Set your washer to soak for 15, 30, 60, or 120 minutes, then the washer will add water and detergent for soaking. The cycle will start automatically once soaking is complete.
  • Deep Water Wash option
    Get more water to help break down loose soils. This option lets you customize the water level to various depths, so heavily soiled clothes get an optimal clean.
  • Delay Start option
    Come home to clean clothes with the Delay Start option. Schedule a cycle up to 12 hours in advance so you can get laundry done even when you’re not at home.
  • Smooth impeller
    Give clothes a thorough yet gentle clean. Designed so clothes have more room to move, the seamless surface and vanes also help drive clothes from the outer rim to the center where the deepest cleaning happens.
  • Quick Wash cycle
    Your small, lightly soiled loads will be clean in as little as 30 minutes with the Quick Wash cycle (based on a 3-lb. load, regular/quick cycle).
  • EasyView full-width slow-close glass lid
    Enjoy a clean, streamlined look with the slow-close see-through lid that lets you easily check on your load while it’s washing.
  • Sanitize cycle with Oxi
    Eliminates most of common household bacteria by mixing detergent with an Oxi additive.
  • Requires fill hose (not included)
    for standard hook-up upon delivery
Additional information
Weight 139 lbs
Dimensions 2778 × 2714 × 411316 in
Color

Chrome Shadow, White

Delay Start

Yes

Number of Spin Speeds

3

Out-Of-Balance Detection

Yes

Antimicrobial Protection

Yes

Fabric Softener Dispenser

Yes

Amperage

20 amperes

ENERGY STAR Certified

No

Manufacturer's Warranty - Parts

1 Year Limited

Automatic Temperature Control

Yes

Child Lock

No

High-Efficiency

Yes

Estimated Annual Operating Cost

39 United States dollars

Time-Remaining Display

Yes

Detergent Dispenser Type

Single load

Control Type

Touchpad

Matching Dryer Model Number

WGD6120HC, WED6120HC

Capacity

4.8 cubic feet

Washing Mechanism

Impeller

Product Name

4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser

Brand

Whirlpool

Adjustable Leveling Legs

Yes

Display Type

LCD

NSF Listed

No

Interior Light(s)

No

Maximum Spin Speed

750 revolutions per minute

Product Depth

27 7/8 inches

Washer Load Type

Top load

Wireless Connectivity

Wi-Fi

Wheels/Casters

No

Fingerprint Resistant

No

Power Cord Included

Yes

Model Number

WTW6120HC

Product Weight

139 pounds

Height With Door Open

57 1/4 inches

Built-In Water Faucet

Yes

Bleach Dispenser

Yes

Number of Temperature Settings

5

Voltage

120 volts

Consortium for Energy Efficiency (CEE) Rating

CEE Not Qualified

Commercial Merchandise

No

Fill Hoses Included

No

CEE Qualified

No

Number of Wash/Rinse Cycles

36

Soil Levels

Light, Extra Light, Extra Heavy, Normal, Heavy

ANSI Certified

No

Manufacturer's Warranty - Labor

1 Year Limited

Color Finish

Gray

Product Height

41 13/16 inches

Pre-Wash Detergent Dispenser

No

Temperature Settings

Hot, Cold, Tap Cold, Cool, Warm

End-Of-Cycle Signal

Yes

Wash/Rinse Cycles

Bulky Items, Cold, Colors, Delicates, Drain & Spin, Heavy Duty, Normal, Rinse & Spin, Sanitize, Towels and Sheets, Tub Clean, Whites

Product Width

27 1/4 inches

Internal Water Heater

No

Soft Close Lid

Yes

Detergent Form

Gel

Drain Hose Included

Yes

Matching Dryer Available

Yes

Tub/Drum Material

Stainless steel

Window

Yes

Vibration Reduction

No

Steam Function

No

Estimated Annual Electricity Use

340 kilowatt hours

UPC

883049463483, 883049463469

Reviews (50)
Ratings

2.7

50 Product Ratings
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Customer Reviews (50)

  1. ChristianR

    Washer is good quality and it looks great! It is a bit noisy though tbh

  2. Purchased

    I love it easy to operate & looks great in the laundry room

  3. Ting

    We love this washer, it’s not complicated to use. The only thing we are not sure if how the Load & Go works, we filled in the dispenser but not sure if pulling enough soap to pour in to the water, every time we check the dispenser, it seems the level we filled in still the same, and not much bubbles when pouring water into the clothes. But so far so good.

  4. DonnaM

    I received my washer and dryer the day before Thanksgiving. I didn’t get a chance to use it until my 14 day warranty was up before I got sick. I don’t believe that the soap dispenser is working probably. Also the button the you push if you wants to rinse something do not want. I only recommend it if you have time to use it before your store warranty is up.

  5. Unfair

    Beautiful and well made! This set is so beautiful and gets my families clothes nice and clean. Has plenty of cycle options. I love it

  6. jayh

    Purchased in Sep 2022. After only 2 months of light use the washer drum violently bangs against the housing when on the spin cycle. Had Whirlpool tech come out and did testing and said it was fixed. Still no improvement after all the testing. Have requested a second service call. This is unacceptable.

  7. KatianisR

    We had a Samsung washer prior to purchasing this one and I have to say, I will never go back to any other brand but Whirlpool for home appliances. We’ve had this washer and dryer combo for 3 years and thankfully we’ve had no problems and we love the that we can fit a king size comforter in it.

  8. Justin

    Way too loud and tears clothes. Compared to my Samsung it’s super loud and doesn’t wash as good.

  9. EmilyM

    Loved this washer but stopped working already after 8 months l and have to call to see if they can fix or replace it.

  10. VickyP

    After only 14 months the gear box needs to be replaced at a cost that nears what I paid for the washer. Fourteen months of an avg of 3 light loads per month, and I need to buy a new washer. In researching further this time around, I see where Whirlpool comes in with average ratings and doesn’t have any top 10 washers. Lesson learned.

  11. BandMom

    The washer looks nice, but it is super picky about how you load things. It gets unbalanced very easily and it is very loud when it spins. We bought this machine in 2020 and are looking to replace it already.

  12. NoraH

    Broke after 6 months this is so disappointing we hoped with it being whirlpool it would last and now it’s been a month and no one has shown up from whirlpool to fix it. They keep changing the date to come out and fix it !

  13. ScottA

    Excellent capacity and I like that it determines the water level by senses g the amount in there, or I can add extra water by pushing a button. I like the it tell me through the app that the wash is done. That keeps me from having to keep going downstairs to see if it is completed.

  14. EllenK

    Love the product. Pnly thing I would change would be where fabric softener is added. I preferred the previous model that you pulled out a little drawer andvadded the liquid.

  15. BarbaraH

    This washer does a good job of cleaning and there are plenty of options from which to choose. It was a little more expensive than I would have liked due to the “smart” feature which I really didn’t need, but overall I am pleased with its performance so far.

  16. Unknown

    Rediculous service. Ordered all appliances over a month ago and still have yet to get them. Keep calling us to reschedule our order and everytime we reschedule, they call us to reschedule again the day of. Have called and asked to speak with a manager multiple times get told we will get a call back and never do. Do not recommend getting appliances delivered from best buy!!

  17. Zack

    At first we loved this washer. Now, less than 45 days it has a broke. Plastic latch and the washer will not function. Unbelievable poor quality for an $800+ appliance. We bought because we believed in the Whirlpool brand. Not so much any more

  18. KimberlyF

    Terrible have had nothing but problems out of it from the time of purchase

  19. Hawk

    My washer is great a product I highly recommend this for homeowners and anyone deciding to by a washer!!

  20. Dee69

    This washing machine was the worse machine ive ever purchased. Its loud and didnt wring out water as good as it should have. I returned it and exchanged it for a different brand.

  21. KasandraE

    Large capacity, save money with less water makes a little noise during the spin cycle

  22. WendyS

    Worst washer ever sounds like transmission is failing. Spits water out lid upon install, shakes furiously when spinning and scraping noise in drum. I ordered a replacement, sounds like a broke truck. Same problem with Whirlpool Washer purchased in 2019. The Whirlpool Dryer has been half repaired due to knocking noise. Will never purchase another Whirlpool washer or dryer again.

  23. EricW

    I highly do not recommend a whirlpool or Maytag washer I’ve been battling with them for 2 years I’ve had 3 washing machines replaced and those 3 machines have had service come out 14 times and the machine still isn’t working properly

  24. AlineB

    Unfortunately we didn’t have a great experience, after 1 year of use only the machine stopped discharging water. We had the technician coming over and it was identified a ruptured wiring preventing the discharge pump starting, after more the one month of wait on replacement, now the pump won’t stop and the machine is still not working. It’s unfortunate that for a new machine with a new design having this issue (seems to be from design/structure since the wire has not enough length and got ruptured only from conventional machine vibration). It’s been 2 months that I have to go for washing stores, and no expenses reimbursed or even an optimistic idea when the problem can be fixed.
    Also bought the drier, and although the beauty inox coating, it got scratches from the moment we placed for first a plastic basket in the top of it.
    I wouldn’t recommend anyone of buying both.

  25. ClaudetteS

    The washer is not working properly please come and give me a new one please

  26. ShawnC

    Product looks good on paper, but fails in application. After 40 days this product has left us with a wet utility room and minus a washing machine for 5 plus days as we wait the “certified” Whirlpool repairman to appear and tell us it’s a broken unit that requires repair/replacement. Then we will get to wait for parts or replacement. We have now replaced every major Whirlpool appliance in our home at least once after buying the all brand new 7 years ago.

    We’re done with Best Buy as well. The blue box no longer supports their customers or the products they sell. Buy Greek Squad support or hit the road. A washing machine has a 15 day return policy and then deal with the manufacture after that. What about our laundry over the next 5 days? Ask your neighbor to use theirs was the answer. Horrible way to treat a customer, a life-long customer at that. 2 of my favorite brands out the door at once.

  27. AnthonyF

    Very disappointed with this. Owned it for less than 4 weeks, starting making a loud grinding noise. Called Whirlpool they sent a repair guy who said it needs a new gear case. They have to order it – will take at least 10 days. This shouldn’t happen to a brand new washer.

  28. ShaunW

    It’s a little loud and no center agitation. Good for the money.

  29. MattMN

    I cant say enough about this washing machine. The machine can be used as a wash tub, you fill the detergent once a month and it automatically dispenses with every wash cycle. WiFi enabled to start loads later or notify you when the loads are done.

  30. GeminiRising

    Not lovin’ it due to the noise. And, although the Load & Go is a nice thought, it always calls for more detergent when there is a lot in the dispenser. Makes me think it’s using MUCH MORE detergent than I would use if I put it in myself. In addition, if one wants to use a different detergent for a gentle wash, lets say, you can’t use the Load & Go anyway. I just prefer to dispense the detergent myself. It seems to take a LONG time to do it’s job, however maybe it just seems that way. I wish I would have purchased a different brand.

  31. RandyR

    Great product. Very quiet. Best price. My wife loves it.

  32. TomikoT

    What a great deal, it looks great, and works even better!

  33. SarahR

    This washer doesn’t know hot from cold. Washes everything in hot even when changed to cold. Nothing wrong with my hoses. The lid also doesn’t close all the way so water comes out. Not worth the price.

  34. Annie

    So far so good! Love the water dispenser as I don’t have a sink nearby. Clothes come out clean and all the options are working well. I didn’t think I would like the load and go but I do!

  35. TravisM

    Super great washer! Gets the job done, but also have an automatic soap dispenser which makes washing clothes so much faster, but also saves money.

  36. NRDR

    Bought this washer in January 2021, the motor went out August 2023. Appliances should last longer than that. It has been taken care of, always stayed on top of the clean cycles with Affresh, and gently used. Sorry to say I didn’t buy an extended warranty.

  37. LyndereP

    I purchased this washer Oct 2021. I had been working fine until 6months ago. I now keep getting an Error F1 E1. I have been on the phone with Whirlpool and there are no help. I spent money to get it fix and it’s still not fixed. Save your money don’t buy this one. If you must buy this brand I wouldn’t get it with the Wi-Fi capability. I think that has something to do with and it’s corrupted.

  38. BlakeW

    This is the BIGGEST piece of crap washer you can buy. The plastic teeth broke in under 3 years from normal use and now need to replace it. On top of that, it won’t start a load when we go to start it and makes you try it 12-14 times per load before it takes. Makes washing clothes way more complicated and stressful. Literally buy anything else or wash your clothes by hands is a better alternative. Extremely disappointed. Expected way more from Whirlpool. Trust me, look elsewhere.

  39. AshleyT

    This washing machine broke after a year and a half. I got zero support from the OEM and had to replace it.

    We had it repaired once but it broke again!!! The wiring is a known issue and should be recalled !! The wires break under the drum and you have to have them fixed. Which costs money!! A thousand dollar washing machine should last more than a year and a half!!

  40. SoccerFan610

    Had this washer a little over 2 1/2 years, and the drain pump went out and shorted out the main control board. Going on 2 weeks to get replacement pats. So now I need a new drain pump and main control board at a cost of almost $500 on a machine that only does 2 loads a week.

  41. DavidmR

    Excellent macgine, easy to use. Guys from BB set it all up for us, made sure everything worked before they left. Works like a champ, would recomend it to my family and friends

  42. TheresaZ

    Purchased July 2021. Paint bubbling on interior top panel. Out of manufacturers one year warranty and am told rust not covered under extended warranty. A $1,000 washer rusts after two years? Ridiculous. Whirlpool clearly does not stand by their products. Unable to upload photos, repeated error message: “Sorry the upload failed”

  43. Savagefamily

    Purchased this washer for a little over 2 1/2 years and never had a problem. I only use it for clothes and nothing heavy. I would go to the laundromat for those things. I put in a load and came home to the machine filled with water and none of the buttons would come on. We checked the plug to make sure we didn’t blow a fuse. Called for service and they ordered a new control board. When they put in the new control board it blew again. Called Whirlpool had one of their people come and also said the control board is not working correctly. So now I am out of a lot of money which I could have just purchased a new matching. Now I have to go and spend more money to get another washer. I’m beyond mad that it is only 2 1/2 years old. I loved it up until now. This was my first large purchase when we bought our home. Now reading these reviews it seems to be a problem. I thought Whirpool/Maytag was a good brand and would last a long time. I will not be purchasing another from them. Hoping the dryer will last awhile longer.

  44. Ashley

    I would love to say that I love the washer just as much as the dryer. But I’ve had to file two warranty claims now due to the agitator motor going out. If you get this one, make sure to get the extended warranty. I gave it 3 stars, because so far I haven’t had to pay anything extra out of pocket due to the extended warranty (Thru whirlpool)

  45. AndyA

    Stop working after a month later – skipped the washing cycle and completed without washing

  46. AaronS

    This may be the only review I’ve ever left on anything I’ve purchased. Purchased in late 2020 to replace a washer that came with the house we purchased. Loved our Cabrio at the house we sold so did our best to try and replace with what we knew and appreciated. This washing machine, from day 1, was a bit “basic”. While it didn’t fail at anything out of the box or leave anything desired, there wasn’t anything really great about it. I had read a few reviews prior to purchasing and even stumbled on some that said the washing machine was messy in that it spit water across the opening (with the lid closed) at the start of cycles and it would run down the face of the machine. Figuring this was a small problem with a likely unique circumstance I went ahead and purchased. Well – it certainly took place on ours and while I could complain about having to wipe this machine down – I’m not. What is becoming apparent though is that this machine is rusting from the inside out. The finish at the lower face (where your toes would hit when loading) is corroding and working it’s way upward. If you reach under the machine, it’s even further apparent the outer shell is holding water. Additionally, the fabric softener inlet on the top/left/front of the machine (under the lid) is also starting rust/chip/corrode around the perimeter. Being as though we have literally never poured anything into that inlet – I can’t imagine anything that we could have done to have caused this. Attempts to reach out to Whirlpool service have fallen on deaf ears. Responses are nothing short of attempted science lessons explaining what happens to steel when it gets wet. Conveniently overlooked is a product that uses water and shouldn’t mess itself. Wildly underwhelming purchase prior to this rust discovery already. The fact that this water is more than a clean-up issue is a dealbreaking concern. Appliances aren’t supposed to fall apart 3-4 years after purchase. Service has been made for a tech to confirm what I’ve observed. I’d be happy to compliment Whirlpool on their proper approach rectifying this otherwise silly issue on a $1,000 washing machine. It won’t belong before the finish chips to reveal obvious rust and running a machine that looks 20 years old. I can only imagine the damage it’s doing to itself in places that I can’t see that will amount to actual functional issues.

  47. TaylorN

    Wouldnt recommend busted after a year. Cheaply made.

  48. Jazz

    Bought in June 2020. Had a few issues. Recently had the belt changed this week. Sounds like something else is about to go out on it as well. I don’t see it lasting us to the 3 year mark

  49. MargaretC

    Love it! Love the top loader, no agitator and load and go dispenser.

  50. AngelaW

    I have it had 1.5 yrs with no issues. I love it!