- Easy to Use
With a large screen, list-based menu, voice typing and video chat, the Jitterbug Smart4 is designed to be easy to use from the moment you turn it on. - Urgent Response
With the touch of the dedicated button, Urgent Response connects you to Certified Agents who can help in emergencies big or small, 24/7. - Nurse On-Call
Nurses or doctors can provide medical advice anytime, even nights and weekends. Simply contact Nurse On-Call to ask a medical question or to get prescriptions and refills for common medications. - Care Advocate
Care Advocates can develop a personalized plan to improve your overall health and well-being. They can connect you to community programs, financial resources and more. - Lively Link app
Friends or family can get alerts when you contact Urgent Response through the Lively Link app. They can be reassured knowing they’ll be notified of an emergency. - Ask Lively
Call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, Lively Care Advisors are here for you. - Simple menu
A simplified, list-based menu with clear icons makes the Jitterbug Smart4 easy to navigate. Enjoy accessing email, sending texts, browsing the internet and more. - Voice Typing
Texting has never been easier. Just speak into the smartphone and your message will appear on the screen. - Video Chat
With a built-in front-facing camera and pre-installed apps, the Jitterbug Smart4 is perfect for video chatting with family and friends. - Powerful Speaker
Conversations are loud and clear on the Jitterbug Smart4. With its speakerphone, you can talk hands-free, play music, watch videos and much more. - Nationwide coverage
Powered by fast and reliable nationwide coverage. 100% U.S. based customer service for assistance with activation, billing and technical support. - Affordable Plans
With any of our plans, our kind and knowledgeable team is just a call away. All plans include Unlimited Talk & Text and start at just $19.99/month with no long-term contracts or cancellation fees (price includes a $5/month discount when you enroll in paperless billing). - Activate with Lively
Choose a plan by phone or via the Lively website to take advantage of these features and dependable nationwide coverage. Health & safety services are included with select Lively plans.
-36%
Lively™ – Jitterbug Smart4 Smartphone for Seniors – Black
$72.00 Save:$40.00(36%)
Available in stock
Description
Additional information
| Weight | 6.7 lbs |
|---|---|
| Dimensions | 0.35 × 3.01 × 6.6 in |
| Product Weight | 6.7 ounces |
| Model Family | Jitterbug Smart4 |
| Operating System | Android 13 |
| Foldable Screen | No |
| Voice Activated | Yes |
| Dust Resistant | No |
| Rear-Facing Camera | 13 megapixels |
| Usage Time(s) | Up to 37 hours |
| SIM Card Slots | Single SIM |
| Keyboard Type | Touch Screen |
| No-Contract | Yes |
| Color | Black |
| Carrier | Lively™ |
| Manufacturer's Warranty - Parts | Not provided |
| Stylus Dock | None |
| Color Category | Black |
| Screen Size | 6.75 inches |
| Stylus Included | No |
| Product Depth | 0.35 inches |
| SIM Card Size | Nano SIM |
| 4G LTE Band | 2 |
| Shock Resistant | No |
| Screen Resolution | 1520 x 720 |
| Email Capable | Yes |
| Large Buttons | Yes |
| GPS Enabled | Yes |
| Product Width | 3.01 inches |
| Touch Screen | Yes |
| Internal Carrier | Lively |
| Model Number | T608GJBS4-8IN |
| Data Plan Required | Yes |
| Headphone Jack | Yes |
| NFC Technology | No |
| Social Media and Messaging Services | SMS, MMS |
| Internal Memory | 32 gigabytes |
| Product Height | 6.6 inches |
| Battery Capacity | 5000 milliampere hours |
| Device Manufacturer | TCL |
| Bluetooth Enabled | Yes |
| Internet Connectable | Yes |
| Wireless Compatibility | Wi-Fi |
| Product Name | Jitterbug Smart4 Smartphone for Seniors |
| Phone Style | Smartphone |
| Manufacturer's Warranty - Labor | Not provided |
| Brand | Lively™ |
| Charging Interface(s) | USB Type C |
| Unlocked | No |
| Front-Facing Camera | 8 megapixels |
| Built-in Storage | 32 gigabytes |
| Integrated Camera | Yes – Front and Back |
| Water Resistant | No |
| Wireless Technology | 4G LTE |
| Voice Assistant Built-in | Google Assistant |
| Wireless Charging | No |
| UPC | 889063523967 |
Reviews (50)
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JudyH –
I was able to purchase my Jitterbug4 at Best Buy. Being a senior the phone makes everything easy for me. My Geek Squad is always there when I need them.They are the best.
NB35 –
This smartphone is advertised for seniors as being
easy to understand and use. Lively is the company
selling this cell phone. I have had their Jitterbug Smart4 for a few week now. The provided manual
could be better since setting up this phone for specific purposes needs more elaboration. I have
had to contact Lively customer service three times
for expansion and clarification relating to various uses. I have been impressed with battery life.
Your should wait for the battery life indicator to reach
no more that 3-5 minutes of battery life before recharging. There is a definite learning curve for
this phone unless you are reasonably savvy with
other more complicated cell phones.
Robbie –
Simple interface that seniors can use easily. The lively service is too expensive in my opinion. Fast shipping ftom bedt buy.
JamesM –
A good product for a senior on a fixed income.Phone user
KarenC –
very happy with this phone. Easy to use with many helpful useful aides for people with vision and hearing problems.
BeautifulIpadcover –
Perfect phone for my husband. Easy to read and understand.
Rain –
I bought this phone for my brother who has some cognitive issues. It is fairly easy to use, but I had to activate by phone since the online activation was not working properly. The phone is supposed to have a customizable home screen which would be great, however the original home screen keeps coming back once you restart the phone. Very annoying.
PegMac –
Excellent for individuals with limited vision. Works in Europe by restarting at each location. Wish the menu was more adjustable, allowing the “View All Apps to be moved closer to the top of the list
JustinI –
I bought this for my 80-year-old grandmother who has wanted a smartphone forever but is terrible with technology. It’s so easy to use, there are multiple ways to get to everything from the home screen, it’s extremely affordable, and the font/buttons are huge and clearly labeled. Unfortunately, Grandma did not like it because “This isn’t an iPhone” but I’m hoping she’ll warm up to it because there is no reality in which she would ever be able to use any smartphone aside from the Jitterbug.
MarkM –
This is a wonderful, easy phone, however – the lively service is sketchy in the area where our friend lives and there seems to be no fix. For this reason, sadly, we will be forced to return this phone because it cannot work with other services.
Momsphone –
Not as easy to switch to if you are changing carriers …also, best buy does not help with the setup or transfer. They just sell the phone.
BillL –
Great service when I went to make my purchase and afterwards
LaptopRepair –
I love my Jitterbug Flip Phone. I gave it 4 stars instead of 5 only because you have to watch the button on the side that adjusts the phone volume. It goes to silent easily if you accidentally touch it. Otherwise great phone!
LIVELY –
WE LOVE IT. I BOUGHT IT FOR MY SISTER, IT IS SO EASY TO USE.
BillD –
Just what I kneeded , works great, meets my needs. Thanks
Ring –
Very user friendly for seniors. Highly recommend it.
CristinaM –
This is the second Jitterbug that I purchased for my Dad from Best Buy. We love it and it helps keep him safe and connected. The purchasing experience was super easy and friendly.
BrianD –
Phone works great, as long as you plan to use Liveli network. I was told by Best Buy and Consumer Cellular that I could continue to use CC, but that was wrong.
SusanA –
This phone meets my needs at an affordable price –
MarciaV –
Simple to use. Makes communicating a breeze. Would recommend this product
MichaelB –
The Smart 4 is easy to utilize. While figuring out how to use it is fairly self explanatory, there is always the truly friendly customer service. The only issue I have are the random additions that appears on the all apps options.
DarylWwife –
I am happy that I upgraded to this phone. Now that I am used to it I am using it more. I like the size and the camera works great.
BobM –
Bought this for my mother-in-law who was getting overwhelmed with her Android phone. Interface is more straightforward — the list approach for apps is easier for her to deal with than the multiple screens of icons on her old phone. Sound quality is excellent. Not surprisingly, we needed to spend a fair amount of time getting her accustomed to the new interface, but she’s caught on pretty easily. Only reason I can’t give 5 stars is a couple of design challenges:
1) she holds her phone with her left hand wrapped around the back, which puts her fingers right on the volume controls. More than once she has inadvertently turned the volume down to the point she can’t hear us. We wound up putting duct tape over the toggle controls as a reminder to not grip the phone so tightly.
2) She likes to turn her phone off when she’s not using it (even though we’ve told her it’s not necessary — it’s the old dog, new tricks thing). When she turns it back on, her fat fingers tend to hit the Airplane mode button instead of the On button and you guessed it — no phone, no text, no email and she was convinced the phone was broke.
I point out these issues only as a warning that you may need to invest a good deal of training before the phone is user-friendly.
On the plus side, Lively’s customer support has been excellent, so all-in-all this was a good purchase. Camera seems adequate although she doesn’t use it.
JoMS –
As replacement for an aged flip phone, we fell for the ads, promoting how easy the Jitterbug is. Yes, price is good. However, NEVER shared in any ad we saw, is the fact that you are limited to service with Lively; price: $33/month. A true wake-up was the user’s manual; admittedly, small size, BUT 170 pages! Activation NOT easy, at least, for us; I am fairly experienced, far from expert, but it was a challenge. And my husband never did get the trick for using the phone. a safety measure for him on his daily walk. He is back to a truly simple flip phone, with an annual plan with Tracfone for $99.00.
MatthewU –
Great purchase for my 76 year old mother. The large and simple icons have made a huge difference in her ability to make and receive calls and texts from family and friends.
MoniqueD –
This is actually not a bad phone for the price. The only thing I’m disappointed in is the camera and that it’s 4g. A plus is that it offers a simplified home screen for those who aren’t too familiar with using a smart phone yet.
MarilynR –
I purchased this phone for my brother who has vascular dementia and lives in a long term care facility. He is no longer capable to use an iPhone so I purchased this phone and he can use it to make & receive calls. Thank you for still selling a simple phone for elderly or disabled family members.
Marilyn R.
DougB –
sara is the best very knowledgeable i think your store has improved from my vist a year ago, i stood in the store a year ago for 45 min didnot get any help. i left came back this year, nice change. you need more people like sara!
BarbaraM –
simple application as I am 82 and can get where I want to go. uncomplicated
BkW1 –
Phone may be fine for some seniors but a dementia patient had to go back to an iPhone that he’d used before. There’s too many steps for him to follow for just about all of it. So it ended up a big unnecessary waste of money
LaimaS –
Great for older adults, easy to use , excellent product
JohariA –
The icons are large enough to see and you don not have to scroll to find what you need
EdB1 –
My wife likes these phones since they are easy to use. This is her 3rd version, and she seems happy with it.
SallyD –
great phone and easy to use but a pain to set-up w/ transfer from old etc. Really nice tech suopport folks
DJPJ –
I bought this phone for an 89-year-old friend who lives alone. She had an iPhone for three years, had difficulty operating it, and would only use her home phone to talk. She is finding the Jitterbug much easier to operate. Still has a few more “lessons” to learn before she becomes more comfortable with it.
user354965 –
it breaks down a lot and i was told i had unlimited talk and text. Not true. My bill was raised 25 dollars plus tax because they claim i went over the unlimited talk and text
RichardJ –
Very economical and functional – has all the features of the expensive smart cell phone
Jack –
easy to operate, bright large text connor was helpful, attentive to my needs and gladly installed and and made the Jitterbug Smart4 operate properly. I recommend Connor highly to anyone who wants prompt, courteous, knowledgable service and Best Buy Rogers, Arkansas store
CaraW –
Bought this for my 80 year old father. Its very easy for him to use. The screen is a nice size. The menu is in bigger print making it easier to see and the volumn is loud enough that he can hear it ring as his hearing isn’t so good. The only thing is the Emergency Call button tends to get in his way or attract his attention. There is a delay if you press it and it gives you a 10 second countdown before actually going through and gives you the chance to cancel. Other than that no issues at all. It was easy to set up and the customer service people were very nice and patient.
SabraS –
This phone is great compared to other models offered by Lively in the past and offers 4G technology and a faster speed. While it is not another type of phone it is both easy to use and a great value. You do not need to have the safe and sound package so that saves on your overall plan. This phone was easy to set up, easy of my Mother to use in her 90’s and offers a lot of options on the plan and apps.
JanetR –
The best choice for Seniors is Best Buy’s Jitterbug Smart Phone.
VincentD –
I can’t rate it. Not working can’ figure out the instructions
Dale –
I bought this for my mom. She absolutely loves it.
MargaretK –
This website (and Lively’s) do not mention the ACTIVATION FEE required to turn on phone ($25 online, $35 if you do on the phone) and that you will be forced to sign up for a monthly plan, even if you want to use the phone unlocked. Moreover, you must purchase and activate *at the same time* in order to get a partial refund of the activation fee (i.e., you need to buy a plan at the same time you buy the phone).
Best Buy, do better. This is already too complicated a process for seniors (or for me, their adult child). Buying an unlocked phone or getting a cell for other prepaid plans is much simplier. Why can’t you just be clear and transparent?!
JosephS –
Thsi is a good quality cell phone at a reasonable price. I look forward to using it for many years.
Gregory –
This is a very nice phone. It is just as awesome as the regular big screen 5.4 ” phones. I love the magnifying glass feature to enlarge the fonts. Very easy to navigate and it has tutorials to help navigate anytime you need it. The plans for the phone is awesome not expensive at all for what you are getting. The design is ni e. This is a great phone. I highly recommend one for all elderly persons. It has special features for them to call a nurse,doctors, emergency features, so much. Help you & your loved ones feel secure with this phone today. You can also use google,add apps from the app store. I am thinking about getting one for myself.
PaulD –
It is a good phone in number of ways and am hoping my 94 year old father can take to it fairly quickly!
user546219 –
My mother loves it! Easy to see use and veru functional.
krb2412 –
I purchased this Jitterbug Smart4 for my wife, who is an early-stage dementia patient, so she would have something easy to use. This would allow her to continue to communicate with family and friends. So far, so good.
Susie –
We looked at it several days before we purchased it, and were told we would get help with set up and activation, but when we actually purchased it, were told the store no longer did that