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ARRIS – SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo – Black $158.00 Save:$88.00(36%)
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ARRIS – SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo – Black

in Cable Modems
Sku: 6480359
3.96 (50 Reviews)

$158.00 Save:$88.00(36%)

Available in stock

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Description
  • ISP Compatibility
    The G36 is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
  • DOCSIS 3.1 technology
    Modem is powered by 32×8 SC-QAM DOCSIS 3.0 channels as well as 2×2 OFDM and OFDMA DOCSIS 3.1 channels.
  • Quick to Set Up
    Fast and secure set up with the new SURFboard Central mobile app.
  • AX3000 speed and capacity
    You can easily support the growing number of devices on your network through a single internet connection.
  • 2.5Gbps Ethernet port plus four 1 Gbps Ethernet ports
    Features a 2.5 Gbps Ethernt Port PLUS four 1-Gigabit Ethernet ports, to support multi-gigabit networking.
  • Internet security
    Protect your information with AES, WPA and WPA2.
Additional information
Weight 1.8 lbs
Dimensions 7.7 × 2.6 × 9 in
Modem Type

High speed
Number of LAN Ports

4
Product Length

7.7 inches
Wired Speed

4000 megabits per second
Manufacturer's Warranty - Parts

2 years
Product Weight

1.8 pounds
Color

Black
Product Height

9 inches
Number of USB 2.0 Ports

0
DOCSIS Compliant

Yes
Channel Bonding

32 x 8
DOCSIS Certification

3.1
Input/Output Technology

MU-MIMO (Multi-user Multiple-Input Multiple Output)
Product Width

2.6 inches
Model Number

G36
System Requirements

Cable Internet Service
Product Name

SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo
Number of USB 3.0 Ports

0
Manufacturer's Warranty - Labor

2 years
Brand

ARRIS
Internet Service Provider (ISP) Compatibility

Cox Communications
Gigabit Ethernet Speed

Yes
Color Category

Black
UPC

850030172037
Reviews (50)
Ratings

4.0

50 Product Ratings
5
29
4
7
3
1
2
6
1
6

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Customer Reviews (50)

  1. Aedwards –

    Speeds arent as they are supposed to be, buffers when multiple devices are connected. Contacted the cable company and “everything is operating as it is supposed to be” In adddition it was way too expensive to be having these issues

  2. BMNR –

    Modem/router combos arent enough anymore. Returned and got a mesh system, wayyy better

  3. Unknown –

    Very fast and efficient, I can stream movies plan on next gen consoles very low latency.

  4. NoelC –

    Easy to setup and use right out of box. Works extremely fast and has strong signal in large house.

  5. Lily –

    This was my first time to connect a router with internet provider. It took me five days to roll up my sleeves to start this project. Luckily, the connection was easy and the instructions were clear. You just need download the app and a cord from internet provider and follow the step by step.
    Im enjoying the connection and performance. Highly recommend this router.

  6. BrianK –

    Had this for a few months but wifi kept disconnecting from devices and needed to be logged back in. Best Buy allowed us to return it.

  7. SarahT –

    I’m SO disappointed in this router. My Husband and I use the internet for everything. We both work from home and often have online meetings at the same time while playing music and streaming a show. We also both online game. I pay a LOT for my internet service as a result.

    This device and it’s terrible app have been the biggest thorn in my side! I was already upset I had to switch from Google Fiber to Xfinity with a move but this device has caused my systems to crash, calls to drop and more. I rely on my internet for my livelyhood and betwen the band splitting not working, the random invisible networks and an app that takes eons to load or do anything (I often just went around it on my computer) I regret the day I bought it and will be replacing it IMMEDIATLY.

    If you’re like me and have 18+ devices, work from home and generally make the most out of your internet, save yourself the migraine and get something else.

  8. Germ0o –

    After 1 year this thing is giving me issues. Disconnects, crashing, signal strenght is abysmal.

  9. Davethesave50 –

    I have a SmartStream box to watch television, and I thought my box was dead, but it was just poor Internet connection with a very old Wi-Fi box. Once I upgraded to this box, the signal was much smoother. I was able to watch television without a problem my Wi-Fi is better throughout the entire house. I guess you do have to upgrade that equipment every 3 to 4 years.

  10. CameronM –

    Absolutely awful. We have only had this device for 6 months and we have had to physically reboot it sometimes 10+ per day for the internet to work. It seems to be a firmware issue that Arris does not care to fix and it seems to be a widespread issue with other owners of this product.

  11. SteffenP –

    This router so much faster than that piece of garbage I was renting from RCN.

  12. Louiepeter –

    Awesome product fast setup fast and easy to use highly recommended

  13. Korey –

    Had an issue with it. It kept resetting on us. Once two computers went onto it the router would turn off.

  14. robbie –

    Works good on cox internet did not have in trouble setting it up.

  15. InternetUser –

    Works and is easy to set up. Already had a modem which immediately started dropping our connection and had to buy a new one of those too.

  16. RosalbaA –

    Is working great and I highly recommend instead of buying them separately

  17. Mhoward –

    Overall, highly satisfied. The setup was a little tricky, but I figured it out. The router itself runs everything in our 2400 square ft home easily. We have multiple phones, tv’s, gaming, and laptops running at once.would definitely recommend this product.

  18. HeatherM –

    It works well but I think for the price it should have a USB port to add storage and such.

  19. Ron84 –

    Product is quite simple to operate and easy to install.

  20. Singhb –

    Nice — covering the whole house upstairs and downstairs

  21. RichardV –

    Great modem but like I found out later setup was a pain. I had to have Comcast come get it to connect. They did find some issues at the pole but their customer support is horrible. I do have to reboot it at least once a week to keep a fast connection.

  22. jp67ss –

    This was super easy to setup and the speed is amazing. I use this with Xfinity and love the wifi. You won’t regret getting this as I am now free of the rental from Xfinity.

  23. RichP –

    Constantly drops 2.4 band that some of my devices use. I have to reboot them and/or the modem to get it to work again. Never had that problem before with my old netgear. Going to return this and get something else.

  24. JoshuaT –

    WiFi modem works great only problem is the app support which is a known issue with arris products

  25. Warda –

    Best Modem ever,I purchase this one to replace my old Netgear,I was worry about the set up after I read many reviews, however if you install the app and follow the instruction is not difficult to install it and guess what?if you are gamer like my son or house with big family this modem is great choice for ya

  26. Kgrant13 –

    Good coverage. Works well in my house. Added to my current WiFi stuff.

  27. AllenJ –

    I am know getting 400+ mbps download speed on Xfinity with no internet drop.

  28. KristinK –

    I an Xfinity customer. I had a lot of problems getting this to work with my security system. In fact, they had to come out to get it working.

  29. AnirudhK –

    I am very satisfied with the product. It was easy to set up. Has great range. My internet speed went up by almost 50% just by changing to this.

  30. JoseH –

    So far I’m happy with this product seems to be working great!

  31. RawrImmaZombie –

    After some troubleshooting a problem with the 5ghz wifi channel disappearing, it is working great. Updating configs solved the problem.

  32. GaryF –

    Works as it should. This is a good modem. So far no issues.

  33. LarryM –

    Having problems with a consistent internet connection (Xfinity). Working with Arris support but so far no improvement. I may have to return it.

  34. DeniaM –

    The modem works fine. I purchased 1 Gig from Optimum. Optimum goes offline occasionally, but the modem comes online without a problem when Optimums service comes on.

  35. JenniferG –

    Works great and provides wifi for all of our devices! Only downside, there is no WPS button.

  36. James –

    Easy setup and great connection quality. Signal is strong throughout the entire house (Upstairs and Downstairs)

  37. JeremyL –

    This is super fast and we have 4 cell phones, 3 TVs, 1 Tablet, and a PlayStation hooked up to it. No issues at all.

  38. MaryvecH –

    Slow. It does not support the 1200mbps even the box says it will. I returned the product and went to mist expenssive one G54. F54 doesn’t stay on. I keep losing WiFi connection.

  39. Techy –

    This router/modem works well when it works with fast speeds and good strong connection. However, there is a reported issue with Xfinity and Arris that disconnects devices because of internal wifi lane congestion. This happens about once or twice a day and I have to reboot the router to get everything working again. They are supposedly working on a firmware fix but it has not come out yet to resolve this issue. I will be looking for other options.

  40. Greatkeyboard –

    This product is advertised as working with Xfinity, for me it did not work at all. I also had a tech from Xfinity come out to make sure that I did set it up correctly. Unfortunately that was not the case. Would not recommend with Xfinity. Ended up purchasing the Arris stand alone cable modem and paired it with Eero 6+ wi-fi router. Works great!

  41. Holly –

    This works great. We got this when our old one started working slow, this one has been way better.

  42. LaceyH –

    Able to combine two machines down to one, and was an easy install.

  43. Michelle –

    My internet was so slow before replacing my old router with this one. Now it’s fast!

  44. leeman7957 –

    unit is going strong and is super fast. I hooked this baby up and got it connected to the service provider and its been amazing. No dropped signals anywhere in my house and the speed is incredible.

  45. spaces –

    Works very well and incredibly simple to set up and get running.

  46. DuaneD –

    excellent product. far surpasses my previous machine

  47. JosephC –

    works great. no issues better then optimum equipment

  48. Mosa –

    This device is not reliable and glitches consistently

  49. Rutt –

    One of the best and fastest out there, love this!!

  50. TomS –

    Great product for a good price. Easy setup and till this day I had no problems of any kind

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