LifeLock – Standard Identity Theft Protection Individual Plan (1 Year Subscription) – Android, Apple iOS, Mac OS, Windows [Digital]

Customer Reviews (39)

1. 

   SirGalahad – August 5, 2022

   Rated 5 out of 5

   SETUP:
   Setup is incredibly easy. So easy in fact that I believe my Grandma, who is completely illiterate with computers, would be able to breeze through it. As it literally walks you through everything step by step. First you setup or login into your Norton account, put in your code to activate the software, and then all your personal information. It will then do scans to see if it finds anything and if it does it will bring up a report. It took me maybe 10 minutes start to finish. Then I spent a few more minutes going through everything. You can setup alerts to be sent via text, phone call, email, or mobile. App.

   THE RESULTS:
   I put in my information, and it came back with a single alert from over a year ago that was on the dark web. The software listed the website, what was compromised (name, password, etc.) and recommended actions to take. Thankfully, none of this information was critical and showed that the software does in fact work. As the rest of the scans didn’t come back with anything. Which is great news for me but makes a review of a product more difficult to judge. As I didn’t have to work with a specialist or anything to try and get stuff back and hopefully never will.

   CONCLUSION:
   Even if it never yields any results, with our digital lives becoming more and more common for everything having protection in place is always advised and probably worth the investment. If only to help you sleep sounder at night. This software is easy to setup, appears to work, and is easy to navigate. If something were to happen a specialist should help you navigate the rough waters. Making it an easy recommendation for me. But price does seem to be a bit steep.

2. 

   teasten – August 5, 2022

   Rated 1 out of 5

   LifeLock Standard is the base LifeLock product, which includes alerts for identity and social security numbers leaks, dark web monitoring, and credit monitoring. The Standard version is for 1 person only and you need to pay to upgrade for family monitoring. The ‘pay to upgrade’ is built into almost every screen of the LifeLock website (and mobile app). Almost everywhere you click you’re encouraged to ‘upgrade’ to unlock features. It’s one of the worst user experiences ever. As features ‘look’ like you have access but when you click you find it’s locked, or requires an additional fee, etc. For this alone, I would not recommend LifeLock but it gets worse.

   When you register LifeLock attempts to get you to sign up for an ongoing subscription. If after reading this you still buy the software please be careful because there is a step in the registration process where you may think you’re giving details that you want monitored but will instead be signing up for an ongoing auto-renewing subscription. ‘

   The data monitoring is limited to 5 email addresses, phone numbers, addresses, credit cards, etc. This should be enough for most individuals but if you buy this, you may want to sneak in family members email addresses and phone numbers even though this is a personal plan. Warning though, if you sign up with Apple’s Private Relay email you will burn 1 of the 5 addresses.

   Once LifeLock has your email it will ‘scan the dark web’ or if they were honest, I think they are using HaveIBeenPwned and just reporting from that. So you will get a lot of alerts when you give details saying ‘data breach found’ but if you read the alerts you will see it’s for issues that may be 10+ years old and you would already know about because the company has already had to legally notify you. LifeLock’s advice for every old breach is so generic as to be useless.

   LifeLock claims it can help with Credit Freezes and they seem to be directly integrated with TransUnion so you freeze your credit score. But for the other providers, it’s just a link that launches a web browser so you can go enter your details. Which means LifeLock is not helpful because to properly protect your credit you have to freeze on all 3 bureaus and you will need to do 2 yourself manually (and you could have done the 3rd yourself without LifeLock).

   For a company that claims to care about privacy and security, the LifeLock app also is sneaky and may sell your data. It opts you into their marketing emails by default. It also doesn’t require you to setup 2FA by default. This is appalling when you’re handing over all this personal information and LifeLock doesn’t enforce basic things to ensure your LifeLock account is really protected.

   I ran into an issue when using LifeLock and had to call support. That experience was also awful. 30minutes on hold and agents who seemed confused by every question, transferred me to other agents, and hung up on me once. Thank goodness I didn’t have to call about identity theft as the stress of basic support was frustrating enough. LifeLock also hides how to get human support on their website, everything pushes you to community help – one thing LifeLock doesn’t hide is the number to call if you want to pay for an upgrade.

   I can’t comment on the Identity Theft insurance.

   I really thought long and hard about writing this review, because giving something 1 star and telling people not to buy really needs to be justified. But even if I try to be generous and think if I would recommend this to a parent or less tech-savvy relative, the answer would be no because I think there is a real risk they would be misled by the warnings, accidentally buy an upsell feature they think they need but don’t, and would not be able to easily cancel or unsubscribe because telephone support is awful. If you’re worried about identity theft for you or a loved one, freeze the credit files on the 3 main credit bureaus for free instead of buying LifeLock.

3. 

   gabemstr – August 6, 2022

   Rated 5 out of 5

   I never purchased Lifelock in the past because I never felt I needed it, and even now I don’t quite know if I do, but it’s a nice convenience to have to feel safe online and in general, especially if you’re naturally not careful with revealing personal information online.

   Right from the get-go, you enter your produce code to redeem your prepaid subscription, and after confirming your identity and SSN, you’re off and running. There are a lot of options you can check out including the Privacy Monitor which instead of anti-virus on your computer doing a scan, it scans the dark web to see if you have any exposed personal information out there.

   I’m actually surprised with the dark web research it has the ability to do. Immediately after populating some information in my profile, I received ‘Dark Web Alert’ which let me know that past identity information was detected in the dark web from Dropbox from 2016. I haven’t even logged into my Dropbox account probably since 2016, and I don’t have any important documents there, but it’s cool to know that this data is potentially leaked in the dark web and could/should change my Dropbox password if I haven’t done so already.

   Basically, the more information you provide in your profile, the more it can let you know what’s out there that may have your information. Bank accounts, credit cards, driver’s license, insurance, email, phone #,. address, your mother’s maiden name, and even your gamer tag that you commonly use online if you’re a gamer. Populate as much as you want, and you’ll maybe get more results.

   Of course, the less results the better.

   Nice subscription if you see that you come up with a lot of results. But if you see that you don’t, then maybe a year of this is good enough and you do a good job of staying safe online without a subscription.

4. 

   Mrbell1970 – August 6, 2022

   Rated 5 out of 5

   I am a victim of past identity theft which is quite of an ordeal to resolve, trust me you do not want to go through this. With an onslaught of major data breaches (Equifax, T-Mobile) the question is not will I ever experience identity theft? It is when since millions of personal data is already in computer data bases run buy criminals. LifeLock’s identity theft monitoring, alert and recovery services aim to detect problems and help you bounce back if it occurs. This service gives you a heads up if your info is circulating online but does not prevent identity theft itself, nor does any other identity protection service.

   Why use this when there are free alternatives? 1. The frees services such credit monitoring offer by Credit Karma or a service provided by your credit card will report changes in your credit only so this is after identity theft has happened. With Lifelock you get detailed info on what was leaked and what company is responsive for the leak. This gives time to take preventive action for what was specifically leaked before identity theft occurs.

   2. Lifelock identity theft services offers insurance if you experience while subscribed: If you have money stolen due to identity theft, LifeLock will reimburse you dollar for dollar-up to $25,000 & If you become a victim of identity theft while a LifeLock member, we will provide the necessary lawyers and experts if needed to help resolve your case, up to $1 million.

   Why buy this over other competitors? 1. With the average price of $15-20 a month ($180+ a year) for other identity theft services makes this a better deal.

   2. This service gave far more details and informed me of other leaks of my personal info of which I was not aware. Other services I currently have did not report this.

   Why buy this over other competitors? Yes, you just need basic computer knowledge to set up an account with the user interface being straight forward.

5. 

   PhillipB – August 6, 2022

   Rated 5 out of 5

   Life Lock is a must have.

   These days with all the breaches is just hard to keep up with all the issues.

   Because of a certain Cellphone company starting with a certain letter of the alphabet after the letter s ending with a certain letter of another alphabet resulted with a data breach my personal info ended up on the dark web.

   I was really upset. But they did nothing to mitigation. I ended up with having to lock down my personal info and recently I someone tried to open an account with my name.

   Not easy to do.

   Setup of LifeLock was super easy. I downloaded the mobile app in conjunction with website and I was all set up.

   Right off the bat it identify my dark web breach. I setup notifications and made sure that if any applications come up I will immediately know.

   Also the fact that LifeLock will help with the repairs if anything happens and insures me is piece of mind.

   Thanks LifeLock.

   With that I would recommend this product for anyone who wants to protect their data and wants piece of mind if something does happen you can then make sure you have the backing of a company to help you undo ill intended people’s work.

6. 

   softwareEngineer – August 6, 2022

   Rated 5 out of 5

   I thought I’d start this review with some identity theft statistics: according to the FTC’s Consumer Sentinel Network report, the number of reported identity theft cases more than doubled from 2019 to 2020. From 2020 to 2021, it grew another 10%. For 2022, we’re on pace to maintain the status quo or even grow further from there. Could an identity theft situation happen to you?

   LifeLock is an American identity theft protection company founded in 2005, and as of recently was renamed to NortonLifeLock after being acquired by Symantec in 2017. They’ve been in the game for the last 17 years and aren’t some fly by night identity theft protection company.

   LifeLock offers a prepaid yearly service to provide identity theft protection. They have three subscription tiers, Standard, Advantage and Ultimate. What’s being offered here is the Standard Tier, which offers Identity and SSN alerts, privacy monitoring, and dark web monitoring. A “Million Dollar Protection Package” provides $1M coverage for lawyers and experts, plus $25K for stolen funds reimbursement, if necessary. That’s the gist of it!

   Signing up for LifeLock is relatively straight-forward. If you’re accustomed to buying products online, you’re familiar with putting down your personal information. The main difference here is that you’ll be putting down your SSN, which is a bit scary for a lot of folks. But LifeLock is in the business to help monitor your sacred SSN, so it is almost a requirement to take advantage of all the benefits LifeLock has to offer. Having provided your SSN as well as your personal information, you’ll be immediately provided updates to any Dark Web activity as well as any unauthorized financial activity. Seconds after my LifeLock setup, I was greeted by a Dark Web Notification that my personal information was shared as recent as November ‘21. Scary! As far as personal information, you can provide email addresses, bank account #s, phone #s, your mommy’s Maiden name and even your Gamer Tag if you have one of those.

   Privacy Monitor is another aspect of LifeLock that digs into the interwebs to see if your information is shared publicly. I was surprised to see how much of my info was out there, from my address history to my family background. It was pretty much dead-on. There were also other hits with my name but were different people altogether, and I was able to see their information. I think it’s important to review all of it just in case it appears as if someone else is living your life. LifeLock will try to upsell Privacy Monitor Assistant in which they will essentially delete any references of your information upon your request. It’s a yearly fee of $99 and it’s peace of mind, but you can request removal of your information yourself, but you have to be diligent in monitoring your own personal information being out there.

   Accessing LifeLock can be done either on a PC via a web browser or on your mobile phone. Mobile phone is probably the best way to go because of App notifications. You’ll need to download LifeLock on your iOS or Android phone. Once logged in, you’ll be able to reap the benefits of those App notifications, so you can quickly act on suspicious activity on your information. The apps are so secure that when I tried to grab a screenshot of the interface, it said it wouldn’t allow it due to security reasons! So I guess I won’t post screens for this review after all. It’s worth noting that a LifeLock membership doesn’t mean you’ll need to be checking on it frequently; you let LifeLock tell you when situations arise. It’s identity theft peace of mind.

   LifeLock offers credit monitoring as well, but it comes in their Advantage and Ultimate plans. Advantage provides 1 credit bureau monitoring, and Ultimate Plus provides all 3. I called LifeLock to request information on those different plans and the costs. It turns out that I qualified for Advantage at no cost for the year, with the stipulation that the account would automatically renew at the Advantage price. Since this is outside the scope of Standard, I won’t delve into it, but know that you might be able to attain this as well. LifeLock Standard renewal membership cost is $124.99 if you decide to go with it annually. In the grand scheme of things, it is a small price to pay for ensuring your identity isn’t tampered with.

7. 

   clow18 – August 7, 2022

   Rated 4 out of 5

   For me, you cannot have enough online protection these days. It feels like every other week, there is a major data breach somewhere that has the potential to impact millions or people. This could be as simple as email addresses, all the way up to PHI and PII. That is why it’s important to have a way to monitor you online presence and be notified if something PHISHY (get it?) pops up.

   Enter Lifelock! This product will monitor the internet (and dark web) for your personal information and alert you when they find something. This alone will give you the peace of mind needed, and the chance to take action immediately. It can check for ssn, names, addresses (privacy monitoring), and much more. To take it a step further, you can use the app on your phone to access all this information, which is handy since most everyone these days has a smartphone with them at all times (or most of the time). There are multiple tiers of this product, and this one monitors your Identity, SSN, offers privacy monitoring, and monitors the dark web for potential issues.

8. 

   AsiaLovely1 – August 9, 2022

   Rated 5 out of 5

   I’ve had my fair share of experience with different identity services. I’ve had Norton in the past for multiple reasons, including LifeLock in the past and now I’m back to Norton again

   Downloading the software is quick and easy. I have an iPhone, I entered my product key and it was seemless. You’ll be asked to either sign in, or create an account.

   As soon that has had this service in the past, all of my information an accounts were already primed to be protected. My phone number, emails that I use more frequently (you can add up to 5 emails), my address, drivers license #, debit cards were literally already saved in there due to prior usage.

   You can now even monitor your gaming tag, which is a new and pretty cool feature for me as a gamer. Norton has thought of all the important and vulnerable opportunities to steal information, and filled in those gaps with protection.

   I have had my email show up on the dark web , and even though at the time I was trying a different service Norton notified me as soon as I signed in again so I know it’s accurate and live. You can also manage your credit freezes from the app as well.

   I will never have the need for another identity monitoring, and account monitoring service. I feel fully protected, and they are connected with the times and things that matter.

9. 

   SciFiFan – August 9, 2022

   Rated 5 out of 5

   I wasn’t sure what to expect when I got my copy of Lifelock Standard. I spend most of my day online and thought I pretty much had my security covered. I was wrong. I loaded the Android version of the app on my smartphone and the app started asking lots of questions. Besides my name, it wanted my Social Security Number, birthdate, email address, phone number, address, driver’s license number, and that common type of thing. Then it started asking for all of my credit card numbers and bank accounts. In my case it took a while to enter all of that information.

   Then it started doing some work behind the scenes and came back and told me that some of my information along with a password was found on the dark web. Despite the password being 14 characters long with mixed case letters, numbers, and special characters, somehow it made it onto the dark web. I immediately generated a new password for it and changed it. If not for Lifelock I would not have known that one of my passwords had been compromised. Thankfully, it was not any type of financial account, and they wouldn’t have been able to do any damage with it/

   Despite feeling secure before, I’m glad that I have Lifelock looking out for me now. Hopefully it won’t find anything else in the future. At least now I have protection.

10. 

    KB4MTO – August 14, 2022

    Rated 5 out of 5

    First impression:
    I am an IT Engineer and a victim of getting my bank account hacked. I’ve also had my web hosting hacked from a lateral movement attack. I practice security with all my online presence and my accounts, and yet it has happened to me twice. So, in my opinion, LifeLock is an obvious necessity, not only for those who have been breached, but for everyone.

    Setup:
    Setup is straight forward but does take some time. The first step is to set up your account. Following that, you start putting in your information. There is a lot of your personal information to enter, this is what takes time. The more information you put in, the better results you will get.

    Performance:
    The standard subscription includes ID Theft Protection, Identity Lock including credit, bank accounts, identities, and taxes, and Privacy Monitor. Additional services, such as Privacy Assist, can be added easily through the dashboard.

    Immediately upon entering my 1st group of information, it found 5 data miners that had my personal information, most from hacked websites. After adding more information, 2 more miners were identified. That was fast. This is the kind of information that people can use to begin stealing your identity and open accounts in your name.

    As an IT Engineer, I do security scans for clients. These scans are deep, and the software we use and the service itself is very expensive. All 7 identified problems in Norton I already knew about because of our software. However, when using regular services, only 5 of them have shown up.

    My subscription does not include Privacy Monitor assist. I went ahead and added it to my subscription, because the more you can get removed from the Web, the better control you have over your identity. I have a client who has zero presence on the web; that is my goal. I was hoping for some results before posting this review, but it could take 2-3 weeks before any results show up.

    Conclusion:
    Norton’s LifeLock is very thorough. I am impressed with its ability to find so many problems so fast. The standard subscription does a great job, and additional services such as Privacy Assist is worth it if it works. Only time will tell. But from what I have seen so far, I am very impressed. I highly recommend this service for everyone. You might not think you need it because you haven’t been hacked, or your identity hasn’t been stolen. But as an IT engineer who deals with this regularly, I know these things are happening at a very high rate, and it is no longer a problem just for big businesses or certain people. They are now going after everyone. If you haven’t been hacked, or your identity hasn’t been stolen yet, make sure it never happens with Norton’s LifeLock.

11. 

    UnkinB – August 15, 2022

    Rated 5 out of 5

    Life Lock has been around for a while now, it offers protection from your information being stolen or used on the web and the dark web. I have had it for a little over a week and really enjoy knowing my information is being protected. You can protect the following information, Name, Social Security Number, Birthdate, Address (up to 5 Addresses), Phone Numbers (up to 5 numbers), Emails (up to 5 Emails), Drivers License, Gamer Tag, Bank Accounts (up to 10 accounts) and Credit Cards (up to 10 accounts).
    The 1st thing to do when you activate is to do a Scan for your information on the web and dark web. It was kind of worrisome when I first did the scan it showed 9 alerts of Historical Dark Web Notifications. I checked each one and they were from 2009 to 2013, So I guess I have been exposed for a long time now. When you view the alert, it tells you what they found, like Exposure of your data, it then gives you the Website or Program that the alert was tied to. It also gives you steps to secure your data on this site, like change your password, use a password manager, Lock or Freeze your Credit and to keep your information updated with LifeLock.
    The version I have does not include Credit Score or Reports, but you can upgrade if you want to. You can also upgrade your plan to include Credit Lock, which you basically lock all of the credit reports so someone cannot open an account in your name, then you unlock it when you want to open a new account, as I stated this is an upgrade to the account I have. You will have Credit Freeze, which is basically the same as Credit lock, but you will have to go to all 3 credit services and create a freeze on each website.
    This is a great tool to protect your information, when you break the cost down to a daily amount, it costs about the same as a fancy coffee and it does more for you than that fancy coffee does.

12. 

    DJSmooth – August 17, 2022

    Rated 4 out of 5

    I consider myself a pretty big naysayer to all sorts of antivirus and identity theft services. The biggest reasons; I don’t click bogus attachments/fishy links, install weird, untrustworthy programs, provide legitimate information to short term websites such as blogs etc, and with all the breaches that have gone on during 2021/22 I already have some sort of ID theft monitoring.
    Lifelock adds to the typical norms of dark web monitoring such as name, address, dob, ssn and any other typical personal identifiable information. What stood out from the normal is that they also monitor your gaming account user names/gamertags for any potential leaks of that info onto the dark web.
    Upon an initial scan, and after providing it my information, it immediately found some information across the web from emails, name, family/relationships, etc.
    It then offers to provide assistance/solutions, including my least favorite part, solutions not tied to your subscription in the form of paywalls.
    On the plus side, lifelock includes a range of 5 to 10 entries of information you’d like monitored. Information such as addresses, emails, usernames, credit cards, etc.

13. 

    IronHorseGPS – August 18, 2022

    Rated 4 out of 5

    The LifeLock Standard (1 Adult) (1-Year Subscription with Auto-renew) for Android, PC, iOS, and Mac is a digital software subscription to help secure your personal identity and peace of mind in a world of prying eyes, the dark web, and other nefarious agents. Using your personal data, Lifelock monitors your identity and notifies you when your information is found in bad places. Be alerted when your credit is accessed, new credit cards/lines are opened in your name, or if your information ends up where it shouldn’t be.

    I found this product to do what it is marketed to do, however, it requires significant effort on the part of the individual to address the concerns raised by the software. It is very hard to actually manage all of the issues. Unfortunately, this also means that information was compromised and requires a lot of effort. This product would be better if it automatically fixed many of the concerns for you.

    PROS
    – Lifelock’s name and reputation
    – Works as it is designed to do
    – Easy download and setup

    CONS
    – A lot of personal time and effort is needed to address issues discovered
    – Not automated to fix issues

14. 

    Dan0Sterling – August 18, 2022

    Rated 2 out of 5

    The Lifelock subscription in this package is fairly basic. Even with that, you get some decent protection. Lifelock is basically identity guard insurance. After registering your subscription, there will be an opportunity to share some personal information with the company. Of course, they have a fairly strong privacy policy, considering what they’re selling. Even so, it’s a good idea to read through it. One thing I was very disappointed in was their request for a credit card number to set up auto renewal before even bringing me to the first dashboard. I understand that auto renew ensures both their profits and my protection. I just found it a bit obnoxious that I hadn’t even gotten to a privacy score before they’re trying to extract some more cash.

    My next disappointment was in the limited options they have while still looking to nickel and dime me. You can put a credit lock on your TransUnion file, but neither of the other two credit bureaus. If I wanted to add some real time protection to the credit granting process. I’d have to visit each credit bureau’s site (Experian, TransUnion, and Equifax) and request a credit freeze. To lift the freeze, I’d have to visit the sites again. While Lifelock has added some automation for TransUnion, it’s not worth much as I still have to go to the other sites. You can’t control which credit agency a given credit card app will use.

    All that aside, there’s value in having a service to look after your credit and alert you when suspicious activity occurs on your credit profile. I hope that I never hear from them, but it’s nice knowing they’re available if something happens. That’s the nature of insurance. It would be nice if the subscription included more than just credit monitoring. Transaction monitoring is extra (i.e. someone lifts your credit card number, but you still have the card). Credit score monitoring is extra (i.e. one of the banks you deal with reports incorrect information or for the wrong “John Smith”). Computer security such as anti-virus and malware is also an extra charge, so no help from Norton keeping your information off the dark web to begin with.

    Overall, it’s what’s missing that’s more of a concern than what’s included. You get very little for the amount you’re spending on this package. If you’re not spending much, it may be worth it. I certainly wouldn’t pay full price though.

15. 

    Goconfigure – August 19, 2022

    Rated 4 out of 5

    It’s kind of hard to review something based on the results of a possible situation that hasn’t happened yet but I will say that signing up for the service was extremely easy and once my account was active, I was receiving notifications and warnings almost instantly and through out the day. Apparently, like many people, some of my personal information is available on the dark web. I’m not sure what I can do about that, if anything, except change my passwords – which I have done. On a side note, you should utilize 2 factor authentication as much as you can. It’s a pain but very much worth the added security. The Life Lock app is clean and pseudo-informative. It is a very intuitive interface and I like the simplicity. Again, it’s hard to rate a service that’s based on the possibility that someone could commit identity theft but I will say that having this extra layer of protection is comforting and can’t hurt when it comes to safeguarding your personal information in the digital age we live in. Plus, a little peace of mind seems worth the price of admission.

16. 

    KYTwinsDad – August 23, 2022

    Rated 5 out of 5

    Last year I tried out the Norton for gamers that included LifeLock, so I already had LifeLock set up and reestablishing myself with the service was simple, and very straightforward.

    During my first few days with this product, I had actually applied for a credit for a new cell phone. I’m happy to say that LifeLock immediately notified me when the bank that was running my credit actually indeed ran my credit now there are free services that are similar, and they even alerted me too, but LifeLock was a little bit earlier, and it gave me peace of mind. I was happy that the LifeLock experience I got accustomed to from last year and their offering this year appeared to be unchanged, best I can tell. I couldn’t really see any differences but the service is just good and it works; so there’s not really anything that you have to change.

    The only thing I do not like about all antivirus software is that yeah it is super aggressive, which is good for the average user. However, if your power user you’re gonna have to really sweet to settings and everything in order to get exactly what you want out of this the services and the software. That’s not super negative but I will see you when I’m sharing this with my family. It makes it really difficult because I’m the one that has to set everything up, make sure it’s working right then, make changes along the way. That is something that I do in my day job it’s not exactly something I wanna do when I get home too. But I can’t really fault the software for that I knew that going in I know that with most antivirus programs and so can’t really fault them for that just the way that it is. And it was say that it makes it rather easy to make those changes that I need to make to allow certain things through that maybe normally wouldn’t go through for the average user very straightforward. Very easy to use. I’m actually somewhat happy with it. It’s one of the simpler ones that I’ve dealt with. I just wish I didn’t have to do it after I got home from work basically.

    Whether you have never had LifeLock, or it’s been a while since you did or it was recent even, I think everyone should use it. I suspect we’d have less instances of identity theft if more people were immediately notified when something hit their credit. I am glad I have LifeLock, looking out for me and keeping me updated!

17. 

    SwigglesMilam – August 23, 2022

    Rated 4 out of 5

    LifeLock by Norton is a 60-Day Money Back Guarantee Identity Theft Protection offered in three levels as a monthly or annual plan. All of the plans work in five simple steps. Initially one would 1. Enroll their personal data in one of the three plans offered, 2. The Plan then scans the web for any threats to that person’s identity, 3. If found, the system alerts the enrollee of any potential threats by either text, email, phone or through the mobile app, 4. LifeLock will then help resolve any issues that may have arisen from becoming a victim of identity theft and assign a US based Restoration Specialist to work with those affected in order to fix identity issues, and 5. Reimburse any funds stolen due to identity theft up to the limit of the plan the individual has enrolled in.

    The standard plan is the basic of all plans. Monthly cost is approximately $1.50 per month less if paid annually than if paid on a month-to-month basis. Coverage under the Standard LifeLock plan includes up to $1 million for lawyers and experts to assist individuals in regaining their identity. This plan is limited to reimbursements of only $25,000 of stolen funds as compared to the mid-range plan which reimburses up to $100,000 of stolen funds and the top plan which reimburses up to $1 Million of stolen funds. The Standard plan monitors personal social security numbers and sends alerts any time that number appears on the dark web. When my number was used to apply for an employment position I was notified. When my Social Security number was used to apply for a loan, I was not notified.

    With the Standard Plan, a lot of Data Breach Notification are sent. Unfortunately, there is little that one can do about these except continue to change the password and be aware of the many companies that we are required to give our personal data to, i.e., insurance companies, etc. whose internal neglect then makes our financials completely vulnerable. The Standard plan monitors one’s privacy and offers Credit Monitoring with One-Bureau.

    This plan is very basis to identity theft. For one to be able to lock their credit reports, obtain credit scores and reports, have bank account and credit card activity monitored, received alerts for crimes occurring in their name, notifications of any applications for checking and savings accounts, be notified and alerted of any bank account takeovers, have Home Title documents monitored, or Social Media Monitored, a person would need to upgrade to the LifeLock Advantage or the LifeLock Ultimate Plus Plan.

    In today’s world it is really important to have some type of identity theft protection. The Standard Plan will help a person become aware if someone is stealing their identity, but if it works within your budget I would advise a more inclusive plan that would also monitor your banking accounts, credit cards, credit reports and credit scores.

18. 

    zaxdad – August 24, 2022

    Rated 5 out of 5

    I was able to install the iOS app on my phone, create the account and get the LifeLock Standard edition registered very quickly. I am a previous Norton customer so it was simple to use the code to get this part added to my profile.

    The setup of the identification monitoring was also a simple process. You enter your full name, address and any associated phone numbers. You enter your SSN, birthdate, drivers license information and up to five email addresses that you use for it to do a thorough scan and provide monitoring throughout all the corners of the web.

    In addition to the normal personal information, you can add bank accounts, credit cards, insurance policy information and even gamer tags so that it can watch for any strange or unauthorized use of your information.

    The app also does a good job of helping to guide you in freezing your credit via the three main credit monitoring companies. Additionally, you can put freezes on any new bank accounts being opened in your name. I had not heard of this one in the past and will be giving it a try.

    Monitoring for your own information on the “dark web” is not something an individual can do very easily so using a company like LifeLock is a good idea. Ever since my credit was stolen a few years ago, I have always been overly cautious and try to do a lot on my own. This service brings that all together and helps me do it automatically. It provides you the help you need if something happens such as 24×7 live support and ID restoration services.

    I’d definitely recommend this to anyone that wants to sleep better at night and not constantly be worrying about who’s using your information without your knowledge.

19. 

    LSNerd – August 26, 2022

    Rated 5 out of 5

    You insure your home, you insure your car all with the hopes that you will never have to use it. Consider LifeLock insurance for your privacy. In todays electronic and automated world, the possibility of someone getting your information either through you opening an email or through a data breach is unfortunately high. LifeLock can help minimize personal risk and notify you in the event something malicious may be in progress. The flexibility of the product is pretty impressive in the number of things that can be monitored. Everything from your name to bank and credit card numbers to even your drivers license and a host of others. There is even monitoring of the dark web where many of these types of items are unfortunately found. Setup was simple and adding your information is secure. If you are missing something you can always go back later and add it in. Some of the other helpful services include ID restoration should something occur and they provide the ability to freeze and unfreeze credit services, bank services and even utilities. Another function you can get is your credit score. Overall a product that you hope you never hear from but will be thankful you have if you do!

20. 

    MrWare – August 28, 2022

    Rated 5 out of 5

    Fantastic value. I love the value of having total identity theft protection bundled into one service. The thing I am constantly reminded of is how much of our lives we store on our phones, computers, and other devices. If anything gets compromised (which I receive emails about at least a few times a year), I know that my identity is being monitored and will be fixed if any bad actors get involved. I have had my identity leaked by a telephone provider that I use and LifeLock identified that my social security number and other identifiers were on the dark web. Now that I know that, I will likely renew this service till the day I die. The online portal is quick and easy to use. I have had this for almost a month now and can state that there have been 0 problems setting it up. I get an email or text anytime someone tries using my identity, which is another piece of mind. I would really recommend this for anyone and everyone that uses a computer or phone, the fact that your data can be leaked from your device or a merchant at anytime is concerning!

21. 

    Jp223 – October 29, 2022

    Rated 3 out of 5

    I got this product because I am currently in the housing market and have been applying for loans, tossing my personal information around like its Halloween candy. I’ve heard so much about Lifelock in the past and I thought this might be a good option to know how my credit information is being used, however my expectations of it might have been set a little too high. The value of the product doesn’t seem to match the price for example. For such a premium price (in my opinion), you don’t really get much in return.
    To start, you have lots of options under your dashboard, but can’t use them unless you pay an additional fee or subscription cost. Some of them include:

    • No credit score available
    • No Credit Lock option
    • No transaction monitoring

    While I know these typically come with a cost from the credit bureau or other services, I feel like you should be able to pull your free annual credit report at least.

    Here are things the service does provide:

    • Credit Freeze (links to the freeze service at credit bureaus, already a free service)
    • Credit Alerts
    • ID restoration
    • Personal/Privacy information monitoring (mostly through from free services on the web it seems)

    I already have a few credit subscription services offered by companies that were previously breached, so I thought this paid service would be a nice extra layer of protection, but it doesn’t seem to do much more. You can’t even use the service you paid for until you give them a credit card to automatically renew for the next year. You can cancel before then, but I should have the option to decide if I want to automatically renew or not, not Norton making that choice for me.

    In its defense, I do think it is a good option for those that don’t have any credit monitoring or would rather have one site/dashboard to view their information. The biggest advantage in my opinion of this product is the ID restoration service, which claims that you can get up to $25k in compensation and up to $1m for lawyers and experts. I’m sure there are pages of red tape and conditions that have to be strictly met to get a penny from this option, but still good to have. I’ve heard people who have been victims of identity theft and its been a nightmare and costly experience. Personally I think it’s a little pricey for the limited included options, but the peace of mind may be worth it to many.

22. 

    Goor00inTX – October 29, 2022

    Rated 4 out of 5

    If you’ve been around computers since the beginning, the brand Norton should ring a bell (Norton Commander anyone?). Their antivirus has been around for a long time. With good products and bad ones. Norton LifeLock isn’t an antivirus. It’s not even a software. So what are they selling you might ask. Three words: Peace of mind.

    LifeLock is a monitoring service for your most sensitive data. It’s no secret that your personal information might one day somehow end up somewhere on the internet. Be it your ID, your SSN, your location, age, account numbers and more can all fall into the wrong hands.

    This is where LifeLock kicks in. It canvases the internet and the dark web for your personal data. If it comes across something you wanted to be monitored, it will send you a warning and a log is available on the site. I have always had a hard time sharing personal info with websites. Let’s call it “healthy paranoia”. But knowing that LifeLock does most of the work for you gives me real peace of mind. Even being prudent as I am, LifeLock found several pieces of information about me on the internet. It also tells you how, where and when the information was obtained.

    Frankly, it’s like having a bloodhound keep watch over you. The only things I didn’t like was that some features are hidden behind a paywall (that’s why I removed a star). Aside from that, Norton’s LifeLock service is beyond useful and I encourage everyone to at least give it a shot.

23. 

    Brett – October 29, 2022

    Rated 4 out of 5

    I should put out a disclaimer here – while I’ve signed up for and used the product, I have not (THANKFULLY) to date needed to put it to the test or file a claim. That said, in this day and age, it’s only a matter of time before some or all of your information is made available in a data breach and your identity is compromised. And it’s at that time that you will really put this type of plan / coverage to the test.

    Signing up is easy and can be completed in just a few minutes. The loss of one star is really because the site does directly drive you to sign up for automatic renewal at a price that is MUCH higher than the initial year – at the moment of this review, the renewal price was DOUBLE the first year. So I may well cancel after the first year and just buy another package like this if I do find the coverage to be good for my peace of mind. And (this is why the 4 stars), so far I do find it good for my peace of mind knowing that not only is LifeLock out there looking for data breaches that could compromise my identity but that I also have coverage available for any experts/lawyers or other work that would be needed to fix things if my identity is stolen. That’s well worth the price of entry it you need it.

    On the whole this is a pretty good package and LifeLock was the pioneer in the identity theft prevention realm so they have a lot of experience at it. Within minutes of signing up, LifeLock identified that my data had been part of a previous breach (I knew about that one before and changed what was leaked..but good to know that they were able to find it quickly). So to that end, I certainly can recommend this package. The only hesitation might be that a number of banks and credit card companies offer this kind of monitoring to their users/members/customers for free as a value-added service (sometimes you have to hit a certain level with the company to get it) so check that first, if you’re eligible as part of a service you already have.

    Otherwise, this is really good at one thing – helping me sleep a bit better at night. And that’s priceless.

24. 

    Josh – November 1, 2022

    Rated 2 out of 5

    I am a bit disappointed with this service. Maybe this is unreasonable but I anticipated that it would be more than just pure identity protection and include credit monitoring and a report for example. I have used other options in the past and have always had it both ways so I was quite surprised to find that it shows a place for credit monitoring in the app but asks you to call in and pay for an upgrade to access it as soon as you click on that option. In fact, in general this service spends a lot of time asking you to pay more money for upgrades and additional services and features which I find very distasteful. Thankfully, getting started is relatively easy and I was also able to avoid actually letting it sign me up for auto renewal which I definitely did not want to do right off the bat without first seeing whether I would like what it does for me. You can add in many different types of information for monitoring such as additional emails, credit cards, bank accounts, drivers licenses, and more. I am uncomfortable with the idea of putting in that much info into one place however so I kept it limited to non-financial items as I keep tabs on my accounts myself just fine on my own. As far as what it will do for me in the long term, that remains to be seen. It has already come back with some dark web leaks of old accounts from many years ago, but nothing recent or that I wasn’t already aware of. So it’s hard to say. Ultimately it’s a service like insurance that you hope to not need but will be glad to have if you ever do. I wish it wasn’t so desperate to get more money out of me at every turn and that it included credit monitoring like nearly all the competition but it seems like it will be a good thing to have more than a detriment so if you know the drawbacks before going into it then you can make an informed decision for yourself about what your needs are.

25. 

    JMan – November 3, 2022

    Rated 4 out of 5

    The standard version of Norton LifeLock offers personal information monitoring for any suspicious web and dark web activity. Monitored data includes name, up to 5 addresses, up to 5 phone numbers, social security number, date of birth, up to 5 email addresses, up to 10 gamertags, insurance policies, driver’s license, and mother’s maiden name. LifeLock also offers monitoring for a single credit bureau and privacy monitoring. LifeLock alerts users if monitoring detects any suspicious activity. Privacy monitoring allows users to simultaneously check multiple online data broker websites for profiles containing their personal data and request removal. The LifeLock dashboard also has a section labeled identity lock but the feature is not actually included with the standard version of LifeLock. Instead, the identity lock section contains handy external links to manage freezing on credit bureau profiles, banking, and utility services. Freezing locks credit, banking, and utility accounts to help prevent thieves from illegally opening accounts in the user’s name. LifeLock can also assist users with obtaining an IRS PIN to help prevent fraudulent tax returns or theft of refunds. All LifeLock services are managed through a Norton account and the LifeLock subscription can be added to existing Norton accounts. My existing Norton 360 account included dark web monitoring. After adding the LifeLock subscription to my account, the dark web panel on my protection page turned into a panel labeled “ID Theft Protection” and now leads to the LifeLock dashboard.

    Norton LifeLock standard offers a decent amount of monitoring tools but lacks some of the more advanced features offered by the higher tiered plans. As I mentioned above, the identity lock feature isn’t included but rather links to external sites to manage freezing of consumer files. The difference between using identity lock versus applying a freeze is identity lock provides convenient, one-touch ability to lock a consumer file rather than manually setting up a freeze on an external website. However, LifeLock currently offers identity lock for only one specific major credit bureau, even on the higher tier plans. Locking access to consumer files on the other two bureaus as well as banking and utility files must be done via freeze on the individual external websites. Transaction monitoring is also not included but much like identity lock, the omission isn’t a big deal. Many financial institutions and credit cards offer transaction monitoring and alerts free of charge. The monitoring services provided by LifeLock standard version are sufficient enough for me when supplemented by the services provided by my financial institutions. Lastly, LifeLock standard includes protection benefits in the event of identity theft. These benefits include stolen funds reimbursement, payment for lawyers and experts, and personal expense compensation. LifeLock standard may not have all the bells and whistles of its higher tier siblings or some competitor plans, but it’s relatively budget friendly, especially when compared to some of the more expensive monthly subscriptions offered by competitors. My only gripe with the service, and this pretty much applies to all Norton products, is the nonstop constant pitching of other products and services. It gets bothersome after a while, especially if it initially appears a feature is part of the subscription only to find out it costs extra.

26. 

    vrs99 – November 5, 2022

    Rated 4 out of 5

    Having spent my career in Enterprise IT management and observing a broad range of security issues throughout which in recent years are growing relentlessly. I am keen on my home and financial security firewalls, while utilizing commercial quality firewalls, VPNs, DNS sinkhole and servers at home I also have relied upon Norton since they first arrived in the PC ecosystem.

    Have been employing LifeLock for years now as part of my front line financial and identity protection successfully. There is so much going in the world today in terms of data probing, large banking/credit data breaches, phishing, malware, and the list goes on that it seems beyond difficult to monitor personally.

    One feature I like is the Dark Web monitoring which will find if your data has been obtained and available on the internet. It seems to me it is that is basically a given that most have had their personal/financial data breeched and obtained. The breeches of millions of people data is common news.

    Key Features:
    1. Protection package which imburses up to your plan for losses
    2. Social Security and Identity alerts
    3. Dark Web monitoring
    4. Data Breech alerts
    5. Monitor 1 credit bureau

    LifeLock has been doing a good job keeping me informed over the years and it is nice to know I have one more layer between my family and the criminal activity on the Internet

27. 

    Mike – November 6, 2022

    Rated 5 out of 5

    Was easy to install on my computer and very simple with Norton Login. Even If you dont have one its still simple set up and a good load off once you get it.

28. 

    Njmomof3 – November 14, 2022

    Rated 3 out of 5

    This was my first time getting LifeLock as I usually with a competitor of theirs. LifeLock has identity theft monitoring, detailed information on company data breaches (such as Equifax, T-Mobile, etc) and it gives you detailed information on the exact content leaked which allows for you to take action to stop the damage done before it hits your credit. This is a significant difference from the monitoring I have with Credit Karma, which is helpful but comes a little too late.

    My only complaint with LifeLock is that the standard version does not include identity lock, which basically locks your SSN and whole identity from being used for ANYTHING. You have to upgrade to the next plan up, but I guess this makes sense. It stops any accounts with your SSN, address, and name with such vendors as banking, utility companies, and the credit bureaus. This can also easily be added to an existing Norton account. Be sure you want to keep it though because it automatically renews after a year and the renewal rate is double the first year — yikes!

29. 

    GoGoGomez – November 16, 2022

    Rated 4 out of 5

    My experience got off to a rough start with the LifeLock package but is going well now. I had Norton 360 already and for whatever reason activation of LifeLock did not go through because of it. I spent some time with support on the phone and they did get me going and squared away for the future.

    Now that I’m up and running its fully integrated and seamless with My Norton. There is an ID Theft Protection section with a View Alerts button that jumps to the alerts on the Identity Protection website from My Norton on the PC. You can quickly scan and jump into those alerts once you click through. I would say the Social Media Monitoring is a little extreme as its picking up on friends mentioning me and then talking about some items or events with negative words.

    The key for me though is probably jumping to the dashboard. There you have instant access to the alerts as well, but also your Credit Score from Equifax. Besides the instant Equifax score the plan includes an annual 3 bureau credit score and report so that you can get TransUnion and Experian.

    The big win for me on the package though is the Identity Lock. Its status is also on the dashboard and from there you can jump to lock or unlock the TransUnion credit and Payday Loans. To me this is the prize of the software. To know that I have my credit locked at the toggle of the switch gives me all the piece of mind that I need. If I need to take out a loan, I have instant access to unlock them as well.

    So overall my experience started rough, but it has the features I need in seeing my credit score, locking my credit and then getting alerts for the dark web and social media that could have compromised my information. Its a solid service that is great to have integrated into My Norton.

30. 

    Tony – November 17, 2022

    Rated 5 out of 5

    Very useful, keeps you safe from theft and cyberattacks

31. 

    jpatterson34 – November 28, 2022

    Rated 5 out of 5

    Who would have thought that you needed to purchase protection to monitor your identity for theft? I have Norton products to protect my computer – but the Lifelock subscription protects your identity. This product is easy to install – you just need to make sure you have a Norton account. During set-up, you will need to enter your personal information including date of birth and social security number. Ser-up only takes a few minutes. If you have other Norton products, they will all show up on your account in one place.

    The LifeLock Standard program does the following things to protect your identity:
    -Scans and alerts you if any of your personal information for is used online for applications for credit.
    -Monitors key changes to your credit report.
    -Monitors the Dark Web for your information.
    -Social Media monitoring.
    -Notifies you if your accounts appear to be compromised.
    -Help restoring your identity if it is stolen from a specialist.
    -Up to $25,000 will be reimbursed as a result of identity theft.
    -Up to 1 Million in coverage for Lawyers and Experts to help restore your identity.

    These coverages far exceed the annual price of LifeLock. It’s an insurance policy for your identity – which is awful that we need that. But I am grateful it is available.

    You can receive alerts via text, email, phone or the mobile app. I hope I never need to use the service to restore my identity – but I am thankful that I have that option for coverage. Make sure you take advantage of the Norton Password Manager. I was paying an annual subscription for another service – but now it is part of my Norton subscription. Just another benefit that makes this a great product.

32. 

    Tooty – December 19, 2022

    Rated 5 out of 5

    Every one now adays need that for segurity. Recommended

33. 

    Ponskippa – January 5, 2023

    Rated 5 out of 5

    You can never be too careful these days with your personal data, credit and financial information. There are so many scammers and data phishers out there in the wild.I just had my LifeLock subscription activated recently and I was immediately informed that my SSN was detected on the Dark Web Black Market way back in 2015! Although, it did not specifically say where and what exactly happened. Even though I was alerted by that, I am glad to know that there hasn’t been any personal info found on the dark web in recent years. Anyway.. this Norton Lifelock Standard plan provides dark web monitoring, ID Theft protection, 10 GB of cloud storage, a privacy monitor, a VPN, and device security. I have a MacBook Pro, and the software required to use some of the services was easily downloaded and installed. Norton makes it very simple to log in and check for any alerts and manage your account through their website. You will manage majority of the services through the Norton website. It is very cool, the service will monitor your credit cards, bank account, SSN, Drivers License, Address, Name, email, and even your Gamer Tag! It has you covered from literally ever angle. You can also freeze your credit and cards through the service. The website is very easy to navigate and pretty self explanatory. I was able to get all my info inputed and up and running in about 10 minutes. I think Norton provides an excellent service with this plan, and I highly recommend it if you want some peace of mind. Many websites have been hacked in recent times, and your personal data is out there for the world to get their hands on. I trust it to monitor my info and alert me as soon as anything sketchy happens! 5 Stars, You should definitely invest in this service.

34. 

    Tyler – March 18, 2023

    Rated 3 out of 5

    The Norton LifeLock product deserves 5 stars, but I’m only giving it 3 due to the hassle of having bought a digital download version from Best Buy. The code Best Buy provided for my purchase would not work and I spent over an hour on the phone with LifeLock support, who eventually got it resolved. I will never buy another digital download software product from Best Buy!

35. 

    Shana – June 16, 2023

    Rated 4 out of 5

    Just what i was looking for to help protect myself.

36. 

    HeatherB – June 17, 2023

    Rated 3 out of 5

    Hard to install as not a computer wiz. Haven’t had to use yet just installed on computer not really sure about it

37. 

    Barbthgr8est – September 1, 2023

    Rated 4 out of 5

    Seems to be highly rated by the Best Buy staff. I trust them.

38. 

    David – November 6, 2023

    Rated 4 out of 5

    This product produces a savings of protection can monitor items

39. 

    HarryJ – January 1, 2024

    Rated 5 out of 5

    EXCELLLENT TECHNICAL SECURITY PROTECTON! NORTON LOYALST!